Terms & Conditions

Terms and conditions for Great National Hotels. All rates we quote are, of course, subject to availability and alteration. All special offers quoted are limited and subject to availability, and may be subject to a minimum stay. While every effort has been made to ensure the accuracy of all information, Great National Hotels & Resorts cannot accept liability for any errors or omissions and we reserve the right to change information and descriptions of listed hotels and products and to amend manifest error in the quoted prices.

ONLINE BOOKINGS

Please note that different terms, conditions and cancellation policies in relation to all online bookings via all The Great National Hotels & Resorts branded websites may apply, depending on the hotel and room or rate type selected. Please read the room rate details that are provided carefully before you make your online booking. Once your booking is made, you will also receive an email outlining your reference number and reservation details. In the event that you have to cancel your reservation, you will need your confirmation reference number, as well as the email address used to make the reservation.

NON-PERFORMANCE

If, for reasons beyond the hotel’s reasonable control, including, but not limited to, strikes, labour disputes, acts, regulations or orders of governmental authorities, civil disorder, disaster, acts of war, acts of God, fires, flood or other emergency conditions, or due to any delay in necessary and essential repairs of the hotel, the hotel is unable to perform its obligations under this agreement, the non-performance is excused and the hotel may terminate the original agreement without further liability of any nature. In no event shall the hotel be liable for consequential damages of any nature, for any reason whatsoever.

ADVANCED PURCHASE RATE

When booking an Advance Purchase Rate your credit card will be charged for the entire stay at the time of booking and the cost is completely non-refundable. A cancellation or change will result in forfeit of the cost of the reservation.

PACKAGES

All packages are available at any Great National Hotels & Resorts, subject to room availability. If you book a Stay Longer package and check out early, you will be charged for the full stay.

CANCELLATIONS

Cancellations must be made within the cancellation period signified on the reservation confirmation. If notice of cancellation is not received by the required date, the hotel will charge one night’s accommodation. Please note that some rates (e.g. Advance Purchase and Last Minute Rates) are non-refundable and in the event of a no show, the full charge of the booking is taken from your credit card.

PROMOTIONS AND OFFERS

All promotional offers are subject to specific terms, conditions and restrictions listed on the specific webpage. All special offers are subject to availability.

SITE USE

Our www.greatnationalhotels.com website and all other Great National Hotels & Resorts branded websites are intended to assist in determining availability and booking your hotel reservation. Apart from printing information in connection with your travel, you are not allowed to reproduce, replicate, sell, resell or otherwise exploit these websites unless we provide you with prior written permission to do so.

ELIGIBILITY OF USE

Use of www.greatnationalhotels.com and all Great National Hotels & Resorts branded websites is restricted to people over the age of 18 who can enter into binding contracts.

PASSWORDS

We urge all our customers to protect accounts passwords and accept responsibility for all account activity that occurs as a result.

LINKS TO THIRD PARTY WEBSITES

We provide links to other sites that we believe may be of interest to you at www.greatnationalhotels.com but we are not endorsing or recommending these sites or the services or material provided by them. We therefore accept no responsibility for the materials, services or other situations at or related to, or from, any other website.

JURISDICTION

This contract is governed by the laws of Ireland. While every reasonable effort has been made to ensure accuracy of information, the content of www.greatnationalhotels.com (or any other Great National Hotels & Resorts branded website), may include technical, typographical or content errors. Therefore, it is important to refer to the following disclaimer information, before using a Great National Hotels & Resorts branded website.

WARRANTY DISCLAIMER

The content of www.greatnationalhotels.com is provided “as is” without warranties of any kind, implied or expressed, statutory or otherwise, including without limitation, the warranties of merchantability or fitness for a particular purpose. Great National Hotels & Resorts also does not warrant the accuracy or completeness of the information, links or graphics found on www.greatnationalhotels.com or any other Great National Hotels & Resorts branded website. Great National Hotels & Resorts may make changes to the content or policies at any time without prior notice.

LIMITATIONS TO LIABILITY

In no event shall Great National Hotels & Resorts or any of its subsidiaries, hotels or affiliates be liable for any direct, special, indirect or consequential damage or damages arising out of your access or use, or your inability to use any Great National Hotels & Resorts branded website, or any materials or recommendations made by third parties on www.greatnationalhotels.com. You hereby waive any and all claims against us and our subsidiaries and hotels arising out of your use of our websites or any materials or recommendations of any third parties on our website.

PRICING ERRORS

The company and Great National Hotels & Resorts reserves the right to cancel contracts based upon incorrect information having been displayed in relation to price or service.

Company Name

Swansea Hospitality Solutions Limited

Company House Number

12527198